At 345db Responsible Gaming

Responsible gaming means treating gaming as a controlled form of entertainment — where you consciously set time and spending limits and enjoy yourself within those boundaries. Online gaming becomes a problem only when it starts affecting other areas of your life.

345db believes every player deserves an experience that is enjoyable and safe. Responsible gaming on our platform is more than a list of rules — it is a core part of who we are. We want you to enjoy every session and feel comfortable stepping away with tomorrow in mind.

Many of the millions of users in Bangladesh are coming to online gaming for the first time. It's our responsibility to help them build the right knowledge and awareness. The core principles of responsible gaming are — knowing your limits, sticking to them, and recognizing when to ask for help.

345db is more than a gaming platform — we are committed to the overall well-being of every member. Our dedication to responsible gaming is built into every level of what we do.

What We Do

• Personalized limit-setting tools available for every user.
• Automated alerts are sent when suspicious or excessive gaming patterns are detected.
• Preventing minors from accessing the platform through age verification.
• Self-Exclusion feature available and can be activated at any time.
• Keeping awareness resources on gaming addiction readily accessible.
• 24/7 customer support available to assist with any concerns.

Our Core Principles

• Gaming is always an optional pastime — never an obligation.
• Prevention before harm — stopping a problem early is always better than fixing it later.
• The player's well-being comes first — a human responsibility that outweighs profit.

Log in to your 345db account to set various limits yourself. These limits help protect you from overspending or losing track of time, keeping gaming enjoyable at all times.

Gaming addiction develops gradually — which is why recognizing the early signs matters. If any of the following apply to you, it may be time to seek help.

If you feel you need a short or long break from gaming, 345db's Self-Exclusion feature is here for you. Once activated, your account will be fully closed for a set period of time.

Self-Exclusion Type

• Short-term break: Suspend your account for anywhere between 24 hours and 30 days.
• Medium-term exclusion: Take a break from 1 month up to 6 months.
• Long-term exclusion: Keep your account inactive for anywhere between 6 months and 5 years.
• Permanent Closure: Submit a request to permanently close your account.

How to Activate

• Log in to your account and go to "Account Settings".
• Select the "Self-Exclusion" option under the "Responsible Gaming" section.
• Choose your exclusion period and confirm.
• Once activated, a confirmation message will be sent to your mobile.

345db is strictly for individuals aged 18 and above. We enforce a rigorous age verification policy. That said, adults in the household should also stay informed and aware.

How 345db Protects Minors

• Mandatory age verification during registration.
• KYC verification using your national ID or passport.
• Suspicious accounts are reviewed immediately.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.

Advice for Families

• Use parental control software on your device.
• Use a password manager in your browser and keep passwords out of children's reach.
• Limit children's access to bank cards and mobile banking accounts.
• Have open conversations with your children about online gaming.

Gaming addiction is a real issue, and with the right support it can be overcome. Alongside direct support, 345db can also guide you toward professional help.

345db Support

• 24/7 live chat support — reach us directly from the platform.
• Email support: [email protected] — responses within 48 hours.
• Set limits and use self-exclusion directly from your account settings.

Steps to Help Yourself

• Set a dedicated budget and schedule for gaming, and stick to it.
• Make time for hobbies and social activities outside of gaming.
• Talk to family members or trusted friends about how you are doing.
• Seek advice from a mental health professional if needed.
• Keep a gaming journal — track how much time and money you are spending.